Frequently Asked Questions
Quick answers about requests, pricing, coverage and joining our vendor network.
Questions and answers
What is Da Fox Group?
Da Fox Group is a repair and maintenance company for businesses and homeowners across the United States. You send one request, we assign a vetted professional for the trade and we manage the job until it is done.
How is Da Fox Group different from Angi, Thumbtack or HomeAdvisor?
On a lead site, your request is often shared with several contractors, who then call to compete for the job. With Da Fox Group, you deal with one company. We assign the right pro, schedule the work and stay accountable until the job is closed out.
Do I approve the price before work starts?
Yes. We confirm pricing with you before any work begins.
Where do you work?
We take requests from anywhere in the United States, for homes and commercial properties.
What kinds of work do you handle?
Repairs and maintenance for commercial properties and homes: plumbing, electrical, HVAC, roofing, painting, flooring, doors and glass, handyman work, remodeling and more. If you don't see your service listed, mention it in your request.
How fast will someone respond?
We review requests as they come in and reply by email or phone. Mark true emergencies as Emergency and include a phone number so we can reach you right away.
Can I send photos?
Yes. Every request form lets you attach a photo. Photos help us send the right pro with the right parts the first time.
Do you work with multi-location businesses?
Yes. We handle single locations and portfolios of stores, restaurants, offices and properties, with one point of contact for all of them.
How do I join your vendor network?
Fill out the Become a Vendor form with your trades, service area and insurance information. We contact vendors as work comes up in their area.
Ready to get it fixed?
Tell us what you need. You approve pricing before any work begins.
